How it works: Krisp STT employs noise-robust deep learning algorithms for real-time on-device speech-to-text conversion. The process consists of several stages, including processing and turning speech into unformatted text, adding punctuation, capitalization and numerical values, redacting PII/PCI, and removing filler words on-device, in real-time. It then assigns text to speakers with timestamps before securely transmitting the encrypted transcript to a private cloud within each application.

“The success of our on-device transcriptions within the Krisp app has fueled demand for our STT SDKs,” said Robert Schoenfield, EVP of Licensing and Partnerships at Krisp. “Krisp STT SDKs are uniquely suited for applications and devices that require secure and accurate on-device transcriptions without the need of servers or an internet connection.”

Since introducing Transcriptions and Meeting Notes within the Krisp application, end users have generated more than 50 million hours of transcriptions. Today, Krisp STT SDKs are available for English and are speaker-accent robust, with plans to add other languages later this year including French, Spanish, and German. Krisp STT SDKs are also noise robust, as the underlying model is trained with noise represented in many use cases. 

Krisp STT SDKs are available today for Windows, Mac and Linux, with support for browser-based applications via WASM JS becoming available in the second half of the year. Krisp SDKs deliver industry-leading performance on-device while consuming minimal CPU and memory resources.

About Krisp

Founded in 2017, Krisp pioneered the world’s first AI-powered Voice Productivity software. Krisp’s Voice AI technology enhances digital voice communication through audio cleansing, noise cancelation, accent localization, and call transcription and summarization. Offering full privacy, Krisp works on-device, across all audio hardware configurations and applications that support digital voice communication. Today, Krisp processes over 75 billion minutes of voice conversations every month, eliminating background noise, echoes, and voices in real-time, helping businesses harness the power of voice to unlock higher productivity and deliver better business outcomes. 

Learn more about Krisp’s SDK for developers.

The post Krisp launches On-Device Transcription SDKs for Integration appeared first on Krisp.

BERKELEY, Calif., April 17, 2024 – Krisp, the world’s leading AI-powered voice productivity software, announced today a new integration with Symphony’s trader voice platform, Cloud9, to enhance voice audio clarity. The partnership delivers Krisp’s advanced AI Noise Cancellation, enabling Cloud9 users to experience clear audio in challenging environments, such as trading floors and busy offices.

Through the integration, Symphony will also be able to enhance its built-for-purpose financial markets voice analytics in partnership with Google Cloud. By creating a space of uninterrupted audio between counterparties both on and off of Cloud9, more efficient communication is allowed with fewer disagreements. Accurate transcription of audio recordings is enhanced with compliance review in mind. 

“We are thrilled to partner with Symphony and integrate our Voice AI technology into their products,” said Robert Schoenfield, EVP of Licensing and Partnerships at Krisp. “Symphony’s customers operate in difficult noisy environments, dealing with high value transactions. Improving their communication is of real value.”

Symphony’s chief product officer, Michael Lynch, said: “Cloud9 SaaS approach to trader voice gives our users the flexibility to work from anywhere, whether it’s a bustling trading desk or their living room, and KRISP improves our already best-in-class audio quality to help our users make the best possible real-time decisions while also improving post-trade analytics and compliance.”

This collaboration not only brings improved communication quality but also aligns with Krisp’s and Symphony’s commitment to bringing industry-leading solutions to their customers. 

About Krisp

Founded in 2017, Krisp pioneered the world’s first AI-powered Voice Productivity software. Krisp’s Voice AI technology enhances digital voice communication through audio cleansing, noise cancelation, accent localization, and call transcription and summarization. Offering full privacy, Krisp works on-device, across all audio hardware configurations and applications that support digital voice communication. Today, Krisp processes over 75 billion minutes of voice conversations every month, eliminating background noise, echoes, and voices in real-time, helping businesses harness the power of voice to unlock higher productivity and deliver better business outcomes. 

Learn more about Krisp’s SDK for developers.

Press contact: 

Shara Maurer

Head of Corporate Marketing
[email protected] 

About Symphony

Symphony is the most secure and compliant markets’ infrastructure and technology platform, where solutions are built or integrated to standardize, automate and innovate financial services workflows. It is a vibrant community of over half a million financial professionals with a trusted directory and serves over 1000 institutions. Symphony is powering over 2,000 community built applications and bots. For more information, visit www.symphony.com.

Press contact:

Odette Maher

Head of Communications and Corporate Affairs

+44 (0) 7747 420807 / [email protected] 

The post Krisp Delivers AI-Powered Voice Clarity to Symphony’s Trader Voice Products appeared first on Krisp.

Voice AI technology brings new, innovative solutions to tackle this age-old problem, and Krisp’s background noise and voice cancelation removes unwanted noise around agents in the call center. And now, Krisp’s inbound noise cancellation technology is available for integration so that only the customer’s voice is heard by the agent, even if the customer is in their car, on a street or at the airport. 

By leveraging advanced algorithms and cutting-edge audio processing techniques, noise cancellation is a key technology supporting the way agents interact with customers, while improving key metrics that drive contact center performance.

The impact of noise on contact center operations

In dynamic contact center environments, noise pollution poses a dual challenge: 

1. Outbound noise, generated by agents’ surroundings, including background chatter, ringing phones and keyboard typing, creates an environment that disrupts agent concentration and customer satisfaction. 
2. Inbound noise, originating from the customer’s environment,, makes it difficult for agents to  comprehend customer inquiries and requests. Inbound noise impedes effective communication by muddling the clarity of the customer’s voice, leading to misunderstandings and longer handle times.

Harnessing noise cancellation technology

Krisp’s inbound noise cancellation technology, a sophisticated, AI-powered solution, mitigates the disruptive effects of ambient noise on inbound audio streams. By employing a combination of advanced Voice AI algorithms, Krisp’s Inbound SDK analyzes incoming audio signals in real-time, identifying and suppressing background noise while preserving the clarity and intelligibility of the primary speaker’s voice.

 The benefits of applying noise cancellation to the inbound stream in contact centers are compounding.

Enhanced Agent Performance:

• Noise-free communication empowers agents to focus their full attention on the customer’s needs without distractions.
• Improved comprehension leads to quicker issue resolution and higher first-call resolution rates.

Elevated customer satisfaction:

• Clear, uninterrupted conversations foster a positive customer experience, and enhance satisfaction levels and brand perception.
• Customers feel heard and valued when their concerns are addressed promptly and accurately.

Increased efficiency and productivity:

• Improving communication streamlines workflow processes, leading to shorter call durations and increased handling capacity.
• Agents handle higher call volumes effectively, contributing to overall contact center efficiency.

Enhanced metrics and performance indicators:

• Key performance indicators (KPIs) like average handle time (AHT), customer satisfaction scores (CSAT), and Net Promoter Score (NPS) see tangible improvements with the implementation of noise cancellation technology.
• Agents demonstrate higher levels of engagement and confidence, resulting in improved performance across the board.

Advanced optimization and specialized features

While the concept of noise cancellation technology is not new, its application within contact centers demands a level of sophistication and adaptability that sets it apart from conventional solutions. In the context of inbound noise cancellation, several additional optimizations and specialized features contribute to its effectiveness and versatility in addressing challenges found in contact center environments.

1. Network-aware AI models:

• Unlike outbound noise cancellation which primarily focuses on optimizing audio quality from the user’s microphone, inbound noise cancellation technology considers the impact of network conditions as well as various codecs applied to the audio stream by communication systems.
• Advanced Voice AI models are trained to dynamically adapt to varying network latency, jitter, and packet loss, ensuring optimal performance regardless of the communication platform or network infrastructure.

2. Tailored models for contact center use cases:

• Recognizing the diverse audio streams encountered in contact center environments, specialized Voice AI models are trained to accommodate both mobile and landline audio signals.
• These tailored models optimize noise cancellation algorithms for specific bandwidth constraints, ensuring consistent audio quality across different devices and communication channels.
• CPU-efficient models are developed to cater to thin client environments, where computational resources may be limited without compromising on performance or accuracy.

3. Ringtone detection AI model:

• In addition to noise cancellation, inbound stream processing incorporates a dedicated Voice AI model for ringtone detection.
• This sophisticated model identifies over 600 international dial tones, bypassing noise cancellation temporarily when a dial tone is detected.
• By enabling contact center agents or specialized software to recognize tone-based cues, like call waiting signals or IVR prompts, ringtone detection enhances call handling efficiency and enables proactive call management.

4.  Integration with web-based contact centers

• In response to the rise of web-based Contact Centers as a Service (CCaaS), Krisp is committed to ensuring web accessibility of its Inbound Noise Cancellation technology. 
• Krisp has prioritized the integration of this technology into its JavaScript SDK, empowering developers to seamlessly incorporate noise cancellation capabilities into web-based contact center applications. 
• This proactive approach underscores Krisp’s dedication to meeting the evolving needs of modern contact center environments, where web-based solutions are increasingly becoming the norm.
  Note that Krisp’s Inbound SDK is also available for native desktop apps – Win, Mac and Linux.

Pioneering the future of contact center communication

The integration of advanced optimization techniques and specialized features within inbound noise cancellation technology underscores its power to improve customer and agent communications. By addressing the nuanced intricacies of audio processing and network dynamics, these innovations empower contact centers to deliver unparalleled clarity and efficiency during customer interactions, translating to more effective agents and more satisfied customers.

The post AI-Powered Inbound Noise Cancellation: Clear Customer Calls in Contact Centers appeared first on Krisp.

BERKELEY, CALIF., (March 26 2024) Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation and a part of Ericsson, has announced the addition of Vonage Enhanced Noise Cancellation to Vonage Contact Center (VCC). This noise and echo cancellation feature uses Krisp’s machine learning technology to eliminate disruptive background noises and voices, boosting agent productivity, reducing average handle time, and improving the overall customer experience.

Through Krisp’s proprietary Voice AI technology, Vonage Enhanced Noise Cancellation is one of the only offerings on the market with noise cancellation fully embedded and available out of the box, eliminating the need for onsite developers or IT departments to manually integrate the technology. Users simply click to add the noise canceling feature in the VCC dashboard. Unique to this feature is its ability to cancel noise and voices around agents and any inbound noise behind the caller, providing an exceptionally clear connection, and a better experience for all.

In addition to eliminating local and remote audio quality issues – including removal of background voices, fan sounds, pet sounds, acoustic echo, and more – Vonage Enhanced Noise Cancellation enables better recordings, and more accurately captures call data to deliver superior analytics by extracting more meaningful insights, such as customer behavior and agent performance. This drives improved efficiency and customer support and overall better communication on the leading method of connecting agents and customers.

“The ongoing prevalence of voice in a world where consumers are connecting with businesses and their favorite brands from literally anywhere has driven a considerable demand for clear, concise and noise-free, two-way connections,” said Mary Wardley, VP, Customer Service and Contact Center for IDC. “Vonage’s introduction of Enhanced Noise Cancellation provides an immediate and effective way to improve customer experiences that drive engagement while also providing better recordings and analytics to help businesses resolve issues faster and gain better insights that drive data-driven decisions.”

“Audio quality is often a concern when it comes to a busy contact center environment, and the addition of inbound noise from a caller can make the experience a challenging one,” said Savinay Berry, EVP Product and Engineering for Vonage. “By embedding the technology to ensure optimal audio quality from within the Vonage Contact Center, agents are more productive and more efficient while providing a better experience for customers. This seamless experience helps drive the kind of personal and meaningful engagement that leads to long-lasting customer relationships.”

“Customer communications with contact centers should only be focused on solving issues and extending services, and agents should not have concern or angst about the noises and other voices around them,” said Robert Schoenfield, EVP of Licensing and Partnerships at Krisp. “Krisp’s Voice AI technology, integrated seamlessly within Vonage Contact Center, delivers on the promise of clear communications for agents and customers on every call, no matter the environment on either side of the call.”

Vonage customer Champion Power Equipment, a global market leader in power generation equipment, relies on Vonage Enhanced Noise Cancellation to help its agents diagnose and triage inbound callers seeking service on equipment.

“At Champion Power Equipment, the Vonage Contact Center has been a game-changer in our customer support journey. The Enhanced Noise Cancellation feature’s remarkable effectiveness in minimizing background noise has transformed the way our agents handle inbound calls, leading to quicker resolution and heightened customer satisfaction,” said Pedram Koukia, Customer Service Supervisor for Champion Power Equipment, Inc.

Koukia continued, “With a notable 20 percent decrease in call abandonment rates and a remarkable 25 percent increase in first-call issue resolution, Vonage has become an indispensable asset in our commitment to delivering seamless service and maintaining our reputation as a global leader in power generation equipment.”

Lowell Five Savings Bank, a Boston area savings and financial institution for more than 165 years, has employed Enhanced Noise Cancellation to its Vonage Contact Center solution, which serves its in-office agents: “Most of our agents are in-house and noise is a frequent challenge, not only for the productivity of our agents but in enabling them to deliver a personal and private experience for our clients. With Vonage Enhanced Noise Cancellation, that is no longer an issue,” said the Contact Center Manager for Lowell Five Savings Bank. “Our agents are empowered with the tools they need to provide every client with the kind of one-on-one engagement that makes them feel comfortable and heard and that ultimately drives loyalty and repeat business.”

Vonage Enhanced Noise Cancellation is currently in beta and will be Generally Available in April 2024. To date, more than 100,000 calls into VCC and a total of 350,000 minutes have been completed by Vonage customers using Vonage Enhanced Noise Cancellation. A demo of this new feature will be available in the Vonage Booth #818 at Enterprise Connect March 25 – 28, 2023, at the Gaylord Palms Convention Center in Orlando, Florida.

About Vonage

Vonage, a global cloud communications leader, helps businesses accelerate their digital transformation. Vonage’s Communications Platform is fully programmable and allows for the integration of Video, Voice, Chat, Messaging, AI and Verification into existing products, workflows and systems. The Vonage conversational commerce application enables businesses to create AI-powered omnichannel experiences that boost sales and increase customer satisfaction. Vonage’s fully programmable unified communications, contact center and conversational commerce applications are built from the Vonage platform and enable companies to transform how they communicate and operate from the office or remotely – providing the flexibility required to create meaningful engagements.

Vonage is headquartered in New Jersey, with offices throughout the United States, Europe, Israel and Asia and is a wholly-owned subsidiary of Ericsson (NASDAQ: ERIC), and a business area within the Ericsson Group called Business Area Global Communications Platform. To follow Vonage on X (formerly known as Twitter), please visit twitter.com/vonage. To follow on LinkedIn, visit linkedin.com/company/Vonage/. To become a fan on Facebook, go to facebook.com/vonage. To subscribe on YouTube, visit youtube.com/vonage.

About Krisp

Founded in 2017, Krisp pioneered the world’s first AI-powered Voice Productivity software. Krisp’s Voice AI technology enhances digital voice communication through audio cleansing, noise cancelation, accent localization, and call transcription and summarization. Offering full privacy, Krisp works on-device, across all audio hardware configurations and applications that support digital voice communication. Today, Krisp has transcribed over 20 million calls and processes over 75 billion minutes of voice conversations every month, helping businesses harness the power of voice to unlock higher productivity and deliver better business outcomes.

Learn more about Krisp SDKs here.

This announcement originally appeared on Vonage.com

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FreeConferenceCall.com offers a suite of advanced features, including secure conferences with access codes and user roles, the ability to control behavior through DTMF and API controls for participant muting and meeting recording, and the capability to accommodate up to 1,000 callers per meeting. This cost effective but powerful solution empowers businesses and individuals to conduct seamless and productive conferences while maintaining security and control over their communication sessions.

With Krisp’s advanced Voice AI software now integrated into CarrierX’s services solution, participants will experience unparalleled audio clarity during their conference calls. Krisp’s technology sets the standard in audio cleansing, noise cancellation, and overall voice quality across digital voice communications. By eliminating background noise, echoes, and other disturbances in real-time, Krisp ensures that every participant’s voice is clear and distinct, regardless of the call environment.

“We are excited to bring Krisp’s state-of-the-art Voice AI technology to CarrierX’s FreeConferenceCall.com,” said Robert Schoenfield, EVP of Licensing and Partnerships at Krisp. “By combining the capabilities of CarrierX’s conferencing features with Krisp’s AI-powered voice clarity, we are redefining the standard for high-quality conference calls and unlocking new possibilities for productivity and collaboration.”

“Since Day 1, CarrierX has been committed to providing best-in-class collaboration tools to customers, irrespective of geography or economics, ” said Andy Nickerson, CEO of CarrierX.  “Integrating Krisp into FreeConferenceCall.com gives users more premium features to effectively and securely communicate without compromising quality for cost.”

The integration of Krisp and CarrierX’s Conference Endpoint solution underscores the commitment of both companies to deliver exceptional communication experiences and  improve the quality of digital voice interactions everywhere.

With the integration of Krisp, CarrierX customers now experience conference calls that are secure, feature-rich, and deliver impeccable voice quality for all participants.

About Krisp:

Krisp pioneered the world’s first AI-powered Voice Productivity software. Krisp’s Voice AI technology enhances digital voice communication through audio cleansing, noise cancelation, accent localization, and call transcription and summarization for individuals, developers, and businesses worldwide. Offering full privacy, Krisp works on-device, across all audio hardware configurations and applications that support digital voice communication. Today, Krisp has transcribed over 20 million calls and processes over 75 billion minutes of voice conversations every month, helping individuals and businesses harness the power of voice to unlock higher productivity. 

Learn more about Krisp’s SDKs and begin your evaluation today.

About CarrierX:

CarrierX is a leading provider of advanced communication solutions, offering a range of services for businesses and individuals. With a commitment to innovation and quality, CarrierX delivers reliable and cutting-edge communication tools to enhance connectivity and collaboration. The Conference Endpoint solution features secure conferences with access codes and user roles, DTMF and API controls, and support for up to 1,000 callers per meeting. For more information, visit www.carrierx.com/conference-endpoint.

The post Krisp and CarrierX’s FreeConferenceCall.com Integrate to Deliver AI-Powered Voice Clarity and Noise Cancellation appeared first on Krisp.

How Krisp AI Noise Cancellation works

Trusted by more than 100 million users to process over 75 billion minutes of calls monthly, Krisp’s Voice AI SDKs are designed to identify human voice and cancel all background noise and voices to eliminate distractions on calls. Krisp SDKs are available for browsers (WASM JS), desktop apps (Win, Mac, Linux) and mobile apps (ioS, Android.) The Krisp Audio Plugin for Twilio Voice is a lightweight audio processor that can run inside your client application and create crystal clear audio.

The plugin needs to be loaded alongside the Twilio SDK and runs as part of the audio pipeline between the microphone and audio encoder in a preprocessing step. During this step, the AI-based noise cancellation algorithm removes unwanted sounds like barking dogs, construction noises, honking horns, coffee shop chatter and even other voices.

After the preprocessing step, the audio is encoded and delivered to the end user. Note that all of these steps happen on device, with near zero latency and without any media sent to a server.

Requirements and considerations

Krisp’s AI Noise Cancellation requires you to host and serve the Krisp audio plugin for Twilio Voice as part of your web application. It also requires browser support of the WebAudio API (specifically Worklet.addModule). Krisp has a team ready to support your integration and optimization for great voice quality. 

Learn more about Krisp here and apply for access to the world’s best Voice AI SDKs.

Get started with AI Noise Cancellation

Visit the Krisp for Twilio Voice Developers page to request access to the Krisp SDK Portal. Once access is granted, download Krisp Audio JS SDK and place it in the assets of your project. Use the following code snippet to integrate the SDK with your project. Read the comments inside the code snippets for additional details.

Visit Krisp for Twilio Voice Developers and get started today. 

The post Twilio Partners with Krisp to Provide AI Noise Cancellation to All Twilio Voice Customers appeared first on Krisp.

This technology uses advanced AI to adapt a speaker’s accent into one that’s natively understood by the listener in real time. The significance of accent-neutralization software extends beyond call centers, touching upon broader communication barriers across various industries.

Traditional approaches toward accent neutralization

Traditionally, call centers have attempted to mitigate accent-related challenges through accent neutralization training and limiting their expansion to regions with more “neutral” accents. However, these solutions are costly, time-consuming, and often only partially effective.

The need for accent neutralization

Accents, shaped by regional, country, or social backgrounds, significantly impact the clarity and comprehension of speech, often leading to misunderstandings. In the context of call centers, especially those with offshore operations, accent differences can diminish customer satisfaction and increase operational costs.

Challenges include:

• Longer call durations
• Decreased customer satisfaction
• High agent attrition rates
• Increased training and onboarding costs.

Benefits of AI-powered accent neutralization

AI accent localization offers several advantages for companies, particularly in the call center sector:

• Cost Reduction: By eliminating the need for extensive accent neutralization training and reducing call handling times, companies can save significantly on operational costs.
• Expanded Talent Pool: This technology allows call centers to hire from a global talent pool without being limited by accent compatibility, thus accessing diverse linguistic and cultural skills.
• Enhanced Customer Satisfaction: By improving communication clarity, companies can enhance customer experiences, leading to higher satisfaction and loyalty.
• Operational Efficiency: AI accent localization can reduce average handle time and improve first-call resolution rates, leading to more efficient call center operations.

Accent neutralization software demo

Implementation and Challenges

Implementing AI accent neutralization involves integrating the technology into a call center’s existing customer experience software or installing it as a separate application. Despite its benefits, developing this technology faces challenges such as collecting diverse accented speech data, ensuring low latency for real-time communication, and maintaining the naturalness and intelligibility of synthesized speech.

What’s next?

Krisp Accent Localization stands at the forefront of innovative communication solutions, employing advanced AI technology to seamlessly adjust call center agents’ accents to match the native accents of their customers. This groundbreaking product ensures that conversations are smoother, more personal, and devoid of any linguistic barriers, significantly enhancing customer satisfaction and engagement. Recognized as the best software available in the market, Krisp Accent Localization is designed to meet the dynamic needs of businesses aiming for global reach with a local touch. To experience firsthand how our technology can transform your communication strategies, we invite you to book a demo today. Discover the power of understanding and being understood, effortlessly.

The post What is Accent Neutralization Software and How Companies Can Benefit from It appeared first on Krisp.

“Phound was created to provide a confidential communications experience removing any concern of being tracked, listened to or exploited as the product,”  said Dave Erickson, Co-Founder & CEO of Phound. “This partnership with Krisp enhances our capabilities to keep the user’s information and conversations private and theirs.”     

“We’re proud to bring Krisp’s state-of-the-art technology to Phound to help further their mission of giving the most private and elevated communications experience to their users,” said Robert Shoenfield, EVP of Licensing and Partnerships at Krisp. “By combining the capabilities of Phound’s communications service with Krisp’s AI-powered noise cancellation, we are redefining what privacy can look like and unlocking new possibilities for meaningful and trusted connections.”

Phound is a complete communications platform with voice, video, messaging, meetings and auto attendant available on all devices. The cloud-based service puts the user in control of who can access their personal contact information through customizable options and identity verification. Phound secures a customer’s phone number (a.k.a. a personal and unique identifier) and protects them from the outside world, allowing them to connect freely.  By purchasing a number for $5/month or registering an existing vulnerable phone number with Phound, users control who can access them, eliminating unsolicited communication (including uninvited robocalls and spam texts), and safeguarding themselves from becoming unsuspecting victims of fraud.

About Phound:

Phound is a user-controlled, verified contact directory powering safer multimedia communications. By purchasing a number or registering an existing vulnerable phone number with Phound, users can take back complete privacy and control over how, where, and who  can contact them, and protect themselves from becoming unsuspecting victims of fraud.  For more information, visit www.phound.app

About Krisp:

Founded in 2017, Krisp pioneered the world’s first AI-powered Voice Productivity software. Krisp’s Voice AI technology enhances digital voice communication through audio cleansing, noise cancelation, accent localization, and call transcription and summarization. Offering full privacy, Krisp works on-device, across all audio hardware configurations and applications that support digital voice communication. Today, Krisp has transcribed over 10 million calls and processes over 75 billion minutes of voice conversations every month, helping businesses harness the power of voice to unlock higher productivity and deliver better business outcomes. 

Learn more about Krisp’s SDK for developers. 

The post Phound Integrates Krisp AI-Powered Noise Cancellation into Secure Communications Platform appeared first on Krisp.

Krisp and Discord partnered in 2020 to elevate digital voice communications with Krisp’s AI-powered noise cancellation for Discord users on Windows, Mac, iOS, and Android. Leveraging machine learning, Krisp identifies and isolates active voices for Discord users who enable Krisp to eliminate background noise and echoes.

The expanded partnership brings Krisp’s Voice AI technology to Discord’s browser-based application via Krisp’s WebAssembly Javascript SDK. Krisp is now available across all Discord platforms, enabling clear voice conversations regardless of physical environment or platform used with Discord. 

The continued integration of Krisp on Discord helps users engage in clear conversations across all of Discord’s secure communications offerings. This collaboration not only brings improved communication quality but also aligns with Krisp’s and Discord’s commitment to bringing industry-leading solutions to Discord’s users.

More information regarding Krisp’s integration within Discord applications can be found here.

The post Discord Expands Krisp Integration to provide AI-Powered Voice Clarity to its Browser Application appeared first on Krisp.

With its mission to spearhead the digital transformation of the legal industry, Prevail is the only AI-assisted testimony management platform for legal proceedings and sets the standard in virtual depositions.

This integration brings Krisp’s AI-powered Voice Productivity technology to Prevail’s video testimony platform to remove bi-directional background noise and voices, making it the only testimony management platform with this differentiated capability.

“Krisp and Prevail share a commitment to enhancing communication quality and we’re excited to partner to deliver the power of Voice Productivity AI to Prevail users’ high-stakes environments,” said Robert Schnoefied, EVP of Licensing and Partnerships at Krisp. “This partnership is a testament to our shared dedication to providing industry-leading solutions to our customers, and we’re thrilled to be part of this transformation.”

“Our clients have high expectations when it comes to remote depositions” said Randy Bares, CTO at Prevail. “Partnering with Krisp provides our clients with clear and secure communications, and allows us to deliver the highest quality product to exceed their expectations.”

The integration between Krisp and Prevail adds significant value to Prevail’s customers. This enhancement ensures that users can engage in clear conversations within Prevail’s secure communications offerings, addressing the specific needs of users who operate in critical environments. This collaboration not only brings improved communication quality but also aligns with Krisp’s and Prevail’s commitment to bringing industry-leading solutions to their customers.

About Prevail

Prevail is a cloud-based testimony management platform that is revolutionizing the legal industry. Designed by attorneys, for attorneys, Prevail addresses long-standing gaps in pre-trial evidentiary services: a lack of innovation, high video costs and quality, and transcript rough delivery times.

Prevail uses machine learning and AI to generate real-time transcripts, create bookmarks and tags, and synchronize audio and video evidence with text. This deep AI-driven analysis produces rough transcripts you can access immediately, and centralizes all exhibits for easy management. Attorneys and clients can collaborate on the Prevail platform in the cloud, at the same time.

Book a personalized demo at Prevail.ai

About Krisp

Founded in 2017, Krisp pioneered the world’s first AI-powered Voice Productivity software. Krisp’s Voice AI technology enhances digital voice communication through audio cleansing, noise cancelation, accent localization, and call transcription and summarization. Offering full privacy, Krisp works on-device, across all audio hardware configurations and applications that support digital voice communication. Today, Krisp processes over 75 billion minutes of voice conversations every month, eliminating background noise, echoes, and voices in real-time, helping businesses harness the power of voice to unlock higher productivity and deliver better business outcomes. 

Learn more about our SDK for developers.  

The post Krisp and Prevail Partner to Provide AI-Powered Voice Clarity to Prevail’s Voice Collaboration Products appeared first on Krisp.